Septics

How often do I need to pump my septic?
Your septic tank should be properly serviced every one to three years to ensure your septic field is healthy and to avoid a costly maintenance repairs.

Can I still do my dishes and laundry if my septic is full?
No, if your septic tank is completely full it will begin to back up into your house indicating other problems, you need to call us immediately.

Do you contact me when my septic needs to be serviced?
If we have serviced the residence or location in the past, you can request to be put into our recall program and we’ll contact you when it’s time for your next maintenance service.

I can’t find my septic field; do you guys find it and dig it up for me?
Yes, we have highly trained professionals on staff that can quickly and accurately locate your septic field – just make sure to mention this when you call our office.

Do I even have a septic tank?
The best ways to find out if you’re on septic is to call the city or municipality...or ask your neighbour.

Roll-Off & Front-End Containers

What is a roll-off container?
The roll-off container gets its name from the "roll-off" technique used when delivering and picking them up. Roll-off bins come in variety of sizes ranging from 6 to 40 cubic yards and can be removed from the truck and placed at the customer’s desired location and left for pick up at a later time or date. These bins are used for a variety of things including holding waste generated from house renovations, construction sites, home cleanups, yard clean-ups, continuous hauls etc.

What is a front-end container?
Front-end containers are typically smaller than roll-off bins and range in size from 2 to 8 cubic yards and get their name from the way that the truck dumps the bin into the truck, long arms extend from the front of the truck to lift these bins up and over the cab of the truck to dump its contents into the back of the truck. Front-end bins are usually located in more permanent locations such as restaurants, office buildings and ice rinks and farms.

What sizes are your containers, bins and dumpsters?
Our front-end bins are available in 2 to 8 cubic yards, while our roll-off bins range between 6 and 40 cubic yards. To help find the right container for your needs, call our office and one of our employees will gladly assist you.

How many days can I have the container for?
This all depends on the size of container you require and what you’re using it for. Our service is flexible though and we’re always willing to work with you to find an arrangement that’s suited best for your needs. Call us today for more information.

What can I put in the container?
We can take all kinds of garbage waste. We do not accept any hazardous waste and surcharges will apply if found.

Is Valley Tank & Container familiar with the LEED program?
Valley Tank & Container is very knowledgeable with the LEED certification and we'd be happy to answer any questions you may have regarding this program. Our personnel have the proper paperwork and procedures in place to ensure our customers receive the support and information they need regarding LEED certification throughout the construction process.

How long does it take to get a dump & return or service on one of our containers?
If you’re not on a scheduled route day, we guarantee same day service for each and every one of our customers.

Where do you haul all the garbage?
All the waste and recycling materials that we collect is hauled to our public transfer station that we privately own and operate. With this system, we’re able to divert close to 60% of all our garbage from landfills.

I hate contracts. Do you require your customers to sign long or short-term contracts?
NO! Valley Tank & Container does not need a contract for customers to employ our services. However, if you or your organization requires a service agreement we can tailor an agreement for the length of time our services are needed.

Portable Toilets

Do you have nice units for weddings or wheel chair accessible units?
Yes, we carry Executive Units for more formal events such as weddings as well as wheel chair accessible units.

Do you have hand sanitizer in your units?
Yes, all of our units come equipped with a hand sanitizer for enhanced hygiene.

Do you have hand wash stations? Are they hot and cold?
We do carry hand wash stations of all sizes, but unfortunately the water temperature is cool.

What color are your toilets?
All of our portable toilet units come in forest green.

What are the dimensions of your portable toilets?
All our units are the same dimensions except our handicap accessible and wedding units, which are the following size:
Height 88", Width 45", Depth 45", Weight 235 lbs
Holding Tank Volume 70 Gallons
Floor Space 41" by 21"
Seat Height 18"
Door Opening 74" by 24"

Are there lights in any of your Units?
The only units that include lights are the Executive Units.

If you have any other questions that aren't answered here, please feel free to contact our office at any time.